Check the current Scan-IT to Office health status and view past incidents. The data for this page is updated every 5 minutes. For more information visit our Twitter channel #ScanITtoOffice or mail to support@tec-it.com.
Scan-IT to Office is an efficient, cloud-based solution for mobile data acquisition. The solution forwards data collected remotely with the Scan-IT to Office app (Android/iOS) in real-time to arbitrary documents, applications, databases and other systems.
Scan-IT to Office (US Server) experienced pairing and connectivity issues.
Service availability has been fully restored.
A stability fix was published on 2024-05-29, 14:00 UTC.
Scan-IT to Office (US Server) experienced connectivity issues.
Service availability has been fully restored.
Mitigated by optimizing the cloud infrastructure.
Scan-IT to Office (US Server) experienced connectivity issues.
Service availability has been fully restored.
Root cause: Microsoft identified a change in behavior of one of the Azure security monitoring services agents used by Scan-IT to Office infrastructure. This issue was mitigated by Microsoft.
A few pings were lost due to Microsoft Azure infrastructure updates.
The Scan-IT to Office servers experienced some service degradations such as unexpected failovers, timeouts and intermittent connectivity issues.
The root cause is beeing investigated by the cloud provider (Microsoft Azure). We will provide an update when more information is available.
The dropouts are caused by hardware failures in the monitoring infrastructure. The availability of the Scan-IT to Office system itself was not affected.
The issues are currently resolved.
Service availability was not degraded.
Investigation: The status page wronlgy reports server connectivity issues.
Service availability was not degraded.
Resolved: Connectivity issues.
The root cause was maintenance done by our hosting provider which caused a restart of a backend service.
Service availability has been fully restored.
Resolved: #ScanITtoOffice users may have experienced connectivity issues.
The root cause was beyond our control, please refer to Microsoft's Azure status history for details.
Initial release
Version: 1.0.0.5486